Hello James,
Thank you for making the purchase of our new CR-V happen
in
And again thank you for the excellent service in selling and explaining the operation of our new CR V. Your professionalism is in great part why we bought from Honda of Keene.
Thank you,
Laurie
Dear Stacy,

I just wanted to thank Scott in service for helping me out recently. I had my
catalytic converter stolen and needed my car asap for a trip I was going on.
Needless to say I was worried that I would never get the car back in time to
make it but Scott got the part overnight in from Ohio and had the car ready
for me by Friday afternoon. (the car got to you on Thursday morning) So, many
thanks to Scott and all the folks behind the scenes that made that happen!
Laura B.
This dealer was a pleasure to work with as they are dedicated to
customer service. They quickly made up for a communication error by
driving a car over an hour to my home town for me to test drive.
The
staff from the internet manager to the finance manager were all very
friendly, helpful and professional. Sales consultant, James Geniewicz,
is the nicest, most professional and customer service oriented young
man I've had the pleasure of dealing with in a long time. I highly
recommend James to anyone putting off buying a car because they don't
want to haggle with sleazy, unenthusiastic or high-pressure sales
people. James will make you feel completely at ease, make your car
buying experience a pleasure, and give you a good deal to boot.
My experience at Keene Honda was definitely worth the hour plus drive.
Acton, MA

Honda of Keene - It was an absolute pleasure doing business with you! Thank you for all your help!
The McIvers - Haverhill, MA
Dear Mr. Fenton,
I have a few minutes while my car is getting some care and I am writing to let you know that the Honda Dealership is staffed by a GREAT team of people. They are totally professional and thorough. I'm not sure when I bought my first car here, maybe 15 years ago and I have experienced consistent, friendly and knowledgeable service. I have loved every Honda even though I buy American as often as I can. Randy, Greg and Michael are totally cool in the Service Department. Lee, Jason and Donald on the sales floor have been extremely helpful in making the right purchases with fair pricing and trade-in values.
I have been in business for 35 years, 24 employees and I pride myself on having a great reputation through my employees. We feel like a team and a "family" and our clients really appreciate the experience and say so.
I feel the same about your people here and your establishment. Thought I'd let you now. Congratulations and keep it up! I'll be back.
Most Sincerely,
Michael Humphries

"I just wanted to make sure that your local Honda system knows
how great I was treated today (Friday 5/15). My 85 year old mother's '05 Civic
had gone dead this winter and the security system shut down the radio etc. I had
called for instructions at that time and was given some procedures to follow.
Naturally, I couldn't get it to work. So, Finally, I brought the car in today
and Jeremy Trow was sent out to deal with it. I can't tell you in words how
great he proceeded to fix the whole security dysfunction in minutes. It was
apparent that if he doesn't make it as a mechanic ( no problem) he certainly
knows what to do with the computer systems that run our cars today. Jeremy Trow
was so excellent, and attentive in this repair. Just needed to make sure you
know."
Ken DeVoid and Beverly DeVoid
Dear Mr. Fenton,
I would like you to know what a superb sales staff you have at Honda of Keene. Today, I purchased a car at this dealership, and I must say it was the most pleasurable three and a half hours I have ever experienced at a showroom.
From my initial conversation on the phone with George Thompson, to my congenial salesperson Ken Colby, to the knowledgeable and personable finance manager Donald McKinley, the transaction came together seamlessly.
Over the past few years I have been purchasing vehicles at ?mega? dealerships, due in large part to the competitive pricing they can offer. However, purchasing a car was akin to putting on a full suit of body armor before entering the dealership, prepared to do battle. While I ?won? the car, I was always totally exhausted by the ?experience?.
What a refreshing difference at Honda of Keene! I was treated with courtesy and good humor throughout my time in the showroom ? and I received a great price on both the new car and my trade as well.
I thought you should know what a great team you have at Honda of Keene. They should be commended for their efforts.
Linda P. Maresca ?

"
-Erin and Ron Bausum

"We have bought our last 5 Honda's from Laura Lee Koski, and are so very much satisfied that our last 3 were bought over the TELEPHONE!!!!! Told her even to pick out the best color for us! All we had to do was drive down and sign the papers and DRIVE AWAY! And we will be on the TELEPHONE for Honda number 6 in the near future!"
-Gail Richard

"I am enjoying my 2009 Honda Civic VP. Honda of Keene was a good dealership to work with. They offered the best price and answered my questions promptly."
-J. Kelly - Concord, NH

"I just had the most wonderful new car buying experience of my life. I can't say enough great things about Hal or Jason. They both went above and beyond any of my wildest expectations. They put up with my many, many emails and many phone calls. I wish there were salesmen and General Managers around my area which is upstate NY. I would gladly travel the distance again to buy a vehicle from them. I am now a customer for life. I am going to recommend your dealership to everyone I know. It is so refreshing to be treated as well as they treated me. I have always loved New Hampshire and it's people and this only confirms it. Thank you Hal and Jason for everything. Lunch was excellent Hal. I appreciate everything both of you did for me."
-Ron Orlando - Oneonta, NY

-The MacLellan?s

"It was a real joy working with George to get our new car. I was very impressed with your his technical expertise with all the details of the Hybrid. He made it easy to understand how everything works. His fast response, quick answers to all my questions, and smooth negotiating made buying from him and the whole Honda team very satisfying and professional."
"We are very pleased with the Honda and we look forward to many years of enjoyment with our new Civic Hybrid!"
-Dick B

"Hello! I am just writing to tell you about the wonderful experience I had at Honda of Keene recently. I had been looking around at dealerships in the Keene area for a car and stopped in at Honda to look at some different options. When i arrived, Casey McBrien came out and introduced himself and asked if I needed any help. I told him what I was looking for and he took me inside to discuss the options he had available. Though I was not able to find a used car that appealed to me, Casey was a wonderful help. He did not make me feel pressured at all and was truly interested in meeting all of my needs. He was incredibly patient, as I returned several times with questions. Finally, I decided to look into leasing and Casey explained the process to me, as I have just recently graduated from college and have never leased before. He showed me a Honda Civic that I instantly knew I was interested in. I kept looking around at other options, but inevitably returned to Casey and leased the Civic. He was able to answer all of my questions and made the difficult decision ten times easier with his personality. He made it very clear that it was important to him that I be 100% satisfied with my choice, which I am. He even make the experience exciting and fun! I thank Casey and Honda of Keene for making this experience as enjoyable as it was. I have recommended Casey to other friends who have become interested in leasing a Civic after hearing how easy he made the process for me. Thanks again!

"I wanted to let you know that my wife loves the CR-V - thanks to you, Ernie, and Jason for making this happen. We will be back when it's time to replace the Ford in about a year and a half. I already sent your dealership name to two friends looking to buy. Again, many thanks on a terrific car buying experience."
-Greg

"Thanks to Ken for my CR-V! I absolutely love it, and people are jealous! It's nice to have the "good car" that everyone wants to drive in. Thanks!"
-Leah

"Funny how things work...They made the whole process very smooth. I never thought I would spend this amount of money over the web! The no hassle approach that they showed us made it an easy decision. Not too often you can work with a dealership and feel good about the whole deal. Thank you!"
-Frank C.

"Thanks for everything! I absolutely love my new CR-V! Again, I appreciate your efficient and hard work in getting me into a new car. You made the buying process pleasurable and easy. I will definitely recommend Honda of Keene to any and all of my friends!"

"I always service my car at Honda of Keene and the staff is very courteous and experienced. They take care of my car like their own."
-Srikanth G

"Hi again. I just had to write again to say thanks to Don McKinley for helping me so much with the business and financial end of the deal. He took his time to carefully explain everything to me and was extremely patient with me. He didn't try to pressure me at all to buy anything I didn't need. He helped make my new Honda buying experience a very pleasant one!"